Good questions.
Clear answers.

Here is what to know before the lights go up, while they are shining and when the season ends.

Getting started

How does Christmas light installation work?

Start with a free quote and your installation address. We help plan your colors and the areas you want lit, then confirm the design, price and installation. Our service includes custom-fit lighting, installation, seasonal maintenance, removal and year-round storage.

Do I own the lights?

Yes. You pay for your lighting equipment in the first year and own it. Returning seasons are labor only when you reuse the same display. Additions, a new property or design changes may need more equipment and a revised quote.

Which areas do you serve?

We serve Midland, Odessa, Lubbock, Fort Worth, Hobbs, Amarillo, Clovis and Roswell, plus the surrounding communities listed in our service-area directory. Use the physical installation address so we can check your property and connect you with the correct team.

What information do you need for a quote?

Your first and last name, mobile number, email, installation address and ZIP code. Use the address where the lights will go, even if your mailing address is different. Sending a request does not reserve an installation date.

How much does Christmas light installation cost?

Every property and display is different. We prepare a custom quote based on the areas to be lit, equipment, access and installation work. Your quote identifies the agreed scope before work begins.

Can you use lights I already have?

We install Raider Lights equipment that we have supplied and custom-fit. We do not install customer-provided or third-party lights. If you already own a Raider Lights display, tell us so we can review your existing equipment.

Do you light businesses as well as homes?

Yes. We provide Christmas lighting for homes and businesses. Share the property address and discuss the buildings or areas you want included with the team.

Do you offer permanent lighting?

We currently focus on seasonal Christmas lighting and do not offer permanent lighting installations.

Design and installation

Can I choose the colors and pattern?

Yes. Choose warm white, cool white, red, green, blue, purple or multicolor. We can arrange your chosen colors in a pattern at no extra charge. Your approved quote and marked design show the areas included.

Do I need to be home for installation?

Usually no. Our work is outside. Please arrange access to gates and power and secure pets before the crew arrives. Let us know about anything the team needs to access safely.

When will I know my installation date?

We normally schedule a few days ahead and contact you before the visit. The day-before text is your firm installation notice. Weather and property conditions can affect timing, so we do not promise an exact arrival time.

Can I reschedule or cancel?

Rescheduling is free, including on installation day. You can cancel before installation without a charge. Use customer help to tell us as soon as your plans change.

What if I move to a different home?

Tell us your new installation address. We can review reusing your Raider Lights equipment at the new property. Because the roofline and layout change, you will need a new quote and may need additional equipment.

Are you insured?

Yes. Raider Lights carries $2 million in commercial general liability coverage. Ask the team if your property needs proof of coverage.

Payment and returning customers

Do you require a deposit?

Standard residential installations do not require a deposit. Payment is due after installation. Your accepted quote governs any special arrangements for your project.

How do I pay after installation?

We send an invoice link by email or text, normally within a couple of days of installation. The installation crew does not collect payment. Use your secure invoice link for the available electronic payment options.

Are payment plans available?

Our in-house split payment option is half after installation and half on January 1. Financing may also be available through the payment provider, subject to approval and its terms. Ask the team before making an arrangement.

Can I skip maintenance, removal or storage for a lower price?

These services are bundled with the display. Choosing not to use a bundled service does not reduce the price or create a credit.

How does the referral program work?

An eligible referral earns $100 after the new customer has their lights installed and pays. The referral must be attributable to you. The reward is a bill credit if your bill is unpaid, or an Amazon gift card if you have already paid. Ask us to confirm eligibility for your referral.

Maintenance and timers

What if a bulb goes out or my lights need attention?

Choose Request maintenance in our contact form. Use the contact details and installation address on your account, and describe the affected area. Our seasonal maintenance coverage includes a 72-hour maintenance guarantee during the active maintenance season, from late September through Christmas. A submitted request is not a confirmed appointment.

My lights have not come on at dusk. What should I check?

Our photocell timers switch on when it is fully dark. Allow about 15 minutes after dark before checking. If the lights still do not come on, send a maintenance request. Do not climb onto the roof or handle damaged wiring.

How long do the lights stay on?

Our usual timer setting is six hours after dark. Photocell options include two, four, six or eight hours, or until sunrise. If you need a different schedule, ask the team about a digital timer.

Can you change the colors after installation?

Contact us about the change you have in mind. Changing an installed display may require a revised quote and another visit. The team will confirm the cost and arrangements before making the change.

Is maintenance available all year?

Seasonal display maintenance runs from late September through Christmas. We do not provide Christmas-display maintenance outside that window. You can still use customer help for questions about your account or stored equipment.

Removal, storage and help

When do you take the lights down?

Removal takes place in January. We send the removal scheduling form in December. Your balance must be paid before takedown, and the team will confirm arrangements for your display.

Where are my lights stored?

We remove and store your Raider Lights equipment between seasons. Year-round storage is included with the service, so you do not need to pack the lights or find space for them at home.

I am already a customer. How do I ask a question?

Choose Ask a question in the contact form. For a problem with your display, choose Request maintenance. Use the name, email, mobile number and property address associated with your service so we can find the correct record.

When will your team respond?

Our contact hours are Monday through Friday, 9 a.m. to 5 p.m. Central Time. The form accepts requests anytime. Requests received outside those hours wait for the team’s next opening; the receipt does not promise an immediate visit.

How can I make a privacy request?

Use Privacy requests in the website footer. Provide your name, email and a description of the request. You do not need a lighting quote or consent to promotional messages to ask about your information.

Make room for a little holiday magic.

We’ll take care of the lights.